My Case
Optional private account for when you are ready to keep files online. Store case details, upload evidence, track deadlines, and download your documents for a complaint, mandatory reconsideration, or tribunal.
Still exploring? Use the free tools on the home page first — calculator, letters, and arrears check work without signing up. You can move your timeline here later.
Privacy: Redact children’s full names and third-party details where possible. Only upload what you need for your challenge. See the privacy notice.
Find your MP
Use your postcode to find your Member of Parliament. Useful if you need to escalate a CMS complaint via your MP (for example after the Independent Case Examiner).
Sign in or create an account
Email and password. You can change your password after signing in.
Account
Case details
Saved to your private account.
Deadline tracker
Enter decision / notice dates. Suggested deadlines fill in automatically for mandatory reconsideration (usually +30 days), tribunal (about one month), and the Independent Case Examiner / ICE (about 6 months) — edit if your letter says otherwise.
Case timeline
Add events here, or import the browser timeline from the home-page case timeline.
| Date | Type | Amount | Notes |
|---|
Evidence uploads
PDF, photos (JPG/PNG), Word, Excel, or text/spreadsheet files — max 10MB each. Files are private to your account. Tick items to include when you download your documents below.
| Include | Label | File | Uploaded |
|---|
Download your documents
Download a single folder of the evidence you tick, plus a contents list and date timeline. Or download just the timeline as a spreadsheet. The download opens as a folder of files on your computer.