Freedom of Information (FOI) Register
This register publishes Freedom of Information work for paying-parent research: requests made by CMS Help, plus curated copies of relevant public FOIs already released on WhatDoTheyKnow (clearly marked as public archive). It is not a tool for parents to file personal FOIs. Parents should use the case tools for calculations, tracking, letters, and arrears audits.
Published requests
| ID | Authority | Topic | Status | Date sent | Outcome note | Documents |
|---|---|---|---|---|---|---|
| Loading FOI register… | ||||||
Request themes we publish against
DWP / CMS
- Mandatory reconsideration overturn rates and liability change values
- Official error corrections by category
- Direct Pay to Collect & Pay disputed opening balances
- Enforcement actions while disputes remain active
- Fee refunds after corrected liability decisions
HMCTS
- Appeal volumes, outcomes, and clearance times
- Liability order application outcomes
HMRC
- Income interface fields, refresh frequency, and correction volumes
Full request wording is held in our research pack. Where we have PDFs of applications or responses, they appear as download links in the table above.